We offer timely, accurate and customized clientele service, geared towards individual customer needs including, but not limited to the following:

1)      Dictation and transcription typing:

We use the latest technology available that can cut our timeframe in half and does increase the accuracy by two-fold. We have at our disposal experienced, skilled, knowledgeable and equipped transcribers and proofreaders.

We are able to do transcription and dictation typing in all the 9 South African official languages, as well as Portuguese. We also offer translation of transcriptions or dictations as needed.

·         Single speaker:

o   Legal transcriptions

o   Medico-legal Reports

o   Commercial Reports and documentation

o   Medical Reports and documentation

o   Pharmaceutical

o   Thesis

o   Lectures

o   General transcriptions

·         Multiple speaker events:

o   Board meetings

o   Conference calls

o   Legal: Disciplinary hearings/inquiries, Arbitrations, Pre-trial hearings & interviews, Insolvencies, Interrogations, Liquidations

o   Medical, Pharmaceutical and Scientific conferences

o   Commercial and Private meetings

o   Marketing research and surveys (Focus groups and In-depth interviews)

o   Video conferences

o   Telephonic recordings

We handle various recording formats in both digital and analog formats. We are equipped to transcribe a variety of digital formats such as DSS, WAV, MP3, MP4, MPEG, MOV, and analog formats such as micro and standard cassette formats, VHS video, CD/DVD, mini discs, and more.


2)      Translation:

We offer translation in Portuguese and all 9 official langauges of various documentation including, but not limited to the following:

·         Training manuals

·         Commercial and Financial contracts

·         Manuscripts

·         Thesis

·         Presentations

·         General documentations

·         Marketing surveys

3)      Proofreading:

We offer proofreading for any needs the client might have including, but not limited to the following:


·         Thesis

·         Training manuals

·         Presentations

·         Marketing surveys (Verbatims extracted from an outbound or inbound call centre)

·         Manuscripts


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